Privacy Policy

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Privacy Policy

Brightway Health Solutions, LLC
Effective Date: [Insert Date]

Brightway Health Solutions, LLC ("we," "our," or "us") is committed to protecting the privacy and confidentiality of our clients, employees, and partners. This Privacy Policy outlines how we collect, use, store, and disclose personal information, including protected health information (PHI), in compliance with the Health Insurance Portability and Accountability Act (HIPAA), Maryland Health Care Services standards, and other applicable laws.

Information We Collect

We may collect the following types of information:

• Client Information: Name, address, phone number, medical history, care plan, service notes, and emergency contacts.
• Employee Information: Name, contact details, background check data, professional credentials, and training documentation.
• Visitor and Website Data: IP address, browser type, and usage metrics (if applicable to a company website).

 How We Use Your Information

We use personal and health information for:

• Delivering home care services
• Staffing and scheduling
• Billing and insurance processing
• Quality assurance and program improvement
• Meeting legal and regulatory obligations

 How We Protect Your Information

We maintain strict safeguards to ensure data security, including:

• Secure electronic record systems and password protection
• Physical security for paper records and care documentation
• Staff training on HIPAA and confidentiality
• Restricted access to sensitive data based on job function

 Sharing Information

We may share information only:

• With authorized healthcare providers involved in a client’s care
• With insurance companies for billing purposes
• As required by law, such as reporting abuse, neglect, or threats to safety
• With regulatory bodies for audits and inspections

We will not sell or disclose personal information for marketing purposes without explicit consent.

Your Rights

Clients have the right to:

• Request access to their records
• Request amendments or corrections
• Receive an accounting of disclosures
• File a complaint if they believe privacy rights were violated

To exercise these rights, contact:
Privacy Officer
Brightway Health Solutions, LLC
Hanover, MD 20176
info@healthcaresolutions-care.com

 Policy Updates

This Privacy Policy may be updated to reflect changes in law or organizational practices. Revised policies will be posted on our website and available upon request.

Would you like me to customize this with specific contact details or include a consent acknowledgement section for clients or staff? I can also draft an internal version for staff onboarding that reinforces HIPAA compliance.